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Serving DeLand, FL and surrounding areas. (386) 327-0080
Effective date: January 1, 2026
By accessing or using the website located at delandepoxyflooringandconcretepolishing.com, or by requesting, scheduling, or receiving services from DeLand Epoxy Flooring & Concrete Polishing ("Company," "we," "us," or "our"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services.
These terms apply to all visitors, customers, and others who access the website or engage us for services.
DeLand Epoxy Flooring & Concrete Polishing provides concrete flooring and surface coating services, including but not limited to epoxy floor coatings, polyaspartic coatings, polished concrete, concrete resurfacing, pool deck coatings, and related preparation and finishing work. Services are provided to residential and commercial customers in DeLand, FL and surrounding communities.
All services are subject to an on-site assessment and a written estimate prior to any work beginning. The scope of work, materials, and pricing are defined in the written estimate provided to the customer. Any services not listed in that estimate are outside the agreed scope and may require a separate authorization and additional charges.
Estimates are provided free of charge following an on-site assessment of the project. Written estimates are valid for 30 days from the date of issuance unless otherwise noted. Prices are subject to change if the scope of work changes, if site conditions differ materially from what was assessed, or if material costs change significantly between estimate and project start date.
Verbal quotes provided over the phone or via email prior to an on-site visit are approximate only and do not constitute a binding agreement. A final written estimate issued after an on-site assessment is the only binding pricing document.
If unforeseen conditions are discovered during the course of work - such as hidden cracks, previous failed coatings, or elevated moisture requiring additional treatment - we will notify the customer before proceeding with any additional work or charges.
Service appointments are scheduled following acceptance of a written estimate. Customers are responsible for ensuring the work area is cleared and accessible at the agreed start time. Failure to have the space ready may result in rescheduling and could incur a trip charge.
If you need to cancel or reschedule an appointment, please contact us as soon as possible. Cancellations made less than 48 hours before the scheduled start time may be subject to a cancellation fee to cover mobilization costs, at our discretion. We reserve the right to reschedule appointments due to weather conditions, equipment issues, or other circumstances beyond our control. We will notify you as early as possible if a reschedule is necessary.
Payment terms are outlined in the written estimate. In general, a deposit may be required at the time of scheduling to secure the appointment date, with the balance due upon project completion unless otherwise agreed in writing.
Accepted payment methods will be specified in the estimate. Invoices that remain unpaid after 30 days of the due date may be subject to a late fee. We reserve the right to suspend or withhold services on accounts with outstanding balances.
In the event that collection action is required to recover unpaid amounts, the customer agrees to be responsible for any reasonable collection costs, including attorney fees, to the extent permitted by applicable law.
Customers are responsible for clearing the work area of all personal property, vehicles, equipment, and stored items prior to the crew arriving. We are not responsible for damage to items left in or around the work area during service.
Customers must disclose any known conditions that could affect the work, including prior coatings, known moisture issues, drainage problems, or structural concerns. Failure to disclose known conditions that materially affect the job may affect the warranty on the completed work.
Following installation, customers are responsible for observing the curing period specified by the contractor before returning equipment, vehicles, or other items to the coated surface. Failure to observe the curing period may void the warranty.
We stand behind the quality of our workmanship. Any warranty applicable to a specific project will be stated in the written estimate or a separate warranty document provided at the time of project completion. Workmanship warranties cover defects arising from our installation, not damage caused by improper use, chemical exposure, heavy impact, or failure to follow the care instructions provided at handoff.
Material warranties, where applicable, are provided by the manufacturer of the products used and are separate from our workmanship warranty. We will provide manufacturer warranty documentation upon request.
Warranties are voided if the completed surface is altered, repaired, or recoated by a third party without our prior written consent, or if the customer fails to observe the post-installation care instructions provided.
To the fullest extent permitted by law, DeLand Epoxy Flooring & Concrete Polishing shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to our services or your use of our website, including but not limited to loss of profits, loss of business, or loss of use, even if we have been advised of the possibility of such damages.
Our total liability for any claim arising from the services we provide shall not exceed the total amount paid by the customer for the specific project giving rise to the claim.
We are not responsible for pre-existing conditions in concrete or subsurface issues that were not disclosed or discoverable during the pre-project assessment, including but not limited to subsurface moisture, structural defects, or hidden prior coatings that failed.
The content on our website - including text, images, and other materials - is provided for general informational purposes only. We make reasonable efforts to keep the information current and accurate, but we make no warranties regarding the completeness or accuracy of the content.
You may not copy, reproduce, distribute, or create derivative works from any content on this website without our prior written permission. All content is the property of DeLand Epoxy Flooring & Concrete Polishing or its content providers.
In the event of a dispute arising from our services or these terms, we encourage you to contact us first at info@delandepoxyflooringandconcretepolishing.com or (386) 327-0080 so we can work toward a resolution directly. Most issues can be resolved quickly through direct communication.
If a dispute cannot be resolved informally, both parties agree to attempt mediation before pursuing legal action. Any legal proceedings shall be conducted in Volusia County, Florida, in accordance with the governing law described below.
These Terms and Conditions are governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any legal action or proceeding arising under these terms shall be brought in the state or federal courts located in Volusia County, Florida, and both parties hereby consent to the personal jurisdiction of those courts.
We reserve the right to update or modify these Terms and Conditions at any time. When we do, we will revise the effective date at the top of this page. Your continued use of our website or services after changes are posted constitutes your acceptance of the updated terms. We encourage you to review this page periodically.
If you have questions about these Terms and Conditions, contact us at:
DeLand Epoxy Flooring & Concrete Polishing
316 W Walts Ave, DeLand, FL 32720